public/cbb/Send-MBSLog.ps1
function Send-MBSLog { <# .SYNOPSIS Send logs to MSP360 Support Team .DESCRIPTION Collect logs from the backup agent and send them to MSP360 Support Team with an option of specifying a description message and existing ticket number .PARAMETER UserName First/last name .PARAMETER EmailAddress Email address .PARAMETER Message Description of the issue, which will help MSP360 Support Team to resolve the issue .PARAMETER TicketNumber Ticket number, if exists .EXAMPLE Send-MBSLog -UserName "Customer" -EmailAddress "backup@infrastructure.com" Sends logs from the backup agent. MSP360 Support Team will see that the logs were sent from user "Customer" with email address "backup@infrastructure.com" .EXAMPLE Send-MBSLog -UserName "Customer" -EmailAddress "backup@infrastructure.com" -Message "Logs as requested" -TicketNumber "00043067" Sends logs from the backup agent. MSP360 Support Team will see that the logs were sent from user "Customer" with email address "backup@infrastructure.com". Also, the MSP360 Support Team will see the message "Logs as requested" and the logs will be attached to an open case with ticket number 00043067. .INPUTS None .OUTPUTS None .NOTES Author: Andrew Anushin .LINK https://kb.msp360.com/managed-backup-service/powershell-module/cmdlets/backup-agent/send-mbslog/ #> [CmdletBinding()] param ( [Parameter(Mandatory=$true, HelpMessage="First/last name")] [String] $UserName, [Parameter(Mandatory=$true, HelpMessage="Email address")] [String] $EmailAddress, [Parameter(Mandatory=$false, HelpMessage="Description message that will be attached to the logs")] [String] $Message, [Parameter(Mandatory=$false, HelpMessage="If exists and specified, the logs will be attached to an open case with this ticket number")] [String] $TicketNumber ) begin { if (-not($CBB = Get-MBSAgent)) { Break } } process { $Arguments = " sendLog -u ""$UserName"" -e $EmailAddress" if ($Message){$Arguments += " -m ""$Message"""} if ($TicketNumber){$Arguments += " -t $TicketNumber"} $Result = Start-MBSProcess -CMDPath $CBB.CBBCLIPath -CMDArguments $Arguments -Output none } end { } } # 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