public/Set-ICPointOfContact.ps1
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<#
.SYNOPSIS .Creates (Active or not) Points of Contact on inContact CXOne .DESCRIPTION .https://developer.niceincontact.com/API/AdminAPI#/General/getPointsOfContact .PARAMETER mediaType .String that is converted to an int. .Acceptable values: email, chat, phone, voicemail, workitem, sms, social, digital .EXAMPLE New-ICPointOfContact -scriptName $scriptName -skillId $skillId -mediaType 'phone' -pointOfContactName $pocName -pointOfContact $pocPhoneNumber .NOTES .Author: Joe Gorsky #> function Set-ICPointOfContact { [CmdletBinding(SupportsShouldProcess=$true)] param ( [Parameter(Position=0,Mandatory)] [int] $pointOfContactId, [Parameter(mandatory,ValueFromPipelineByPropertyName)] [String]$pointOfContactName, [parameter(mandatory, ValueFromPipelineByPropertyName)] [int]$skillId, [Parameter(mandatory,ValueFromPipelineByPropertyName)] [string]$scriptName, [Parameter(ValueFromPipelineByPropertyName)] [bool] $IVRReportingEnabled = $true, [Parameter(ValueFromPipelineByPropertyName)] [Alias('Active')] [bool] $IsActive = $true, [Parameter(ValueFromPipelineByPropertyName)] [int]$chatProfileId = $null, [Parameter(ValueFromPipelineByPropertyName)] [string] $notes ) Begin { $url = $Script:_IcUri $token = $Script:_IcToken if (!$url -or !$token) { throw "You must call the Connect-IC cmdlet before calling any other cmdlets." } $headers = @{ Authorization = "Bearer $token" Accept = 'application/json' } } Process { $pointOfContactObj = @{ pointOfContactName = $pointOfContactName skillId = $skillId isActive = $IsActive scriptName = $scriptName ivrReportingEnabled = $IVRReportingEnabled } if($chatProfileId -eq 0){ write-verbose "Chat Profile ID is 0 (null)" $pointOfContactObj += @{ chatProfileId = $null } } else{ $pointOfContactObj += @{ chatProfileId = $chatProfileId } } Write-Verbose ($pointOfContactObj | Out-String) $path = "/inContactAPI/services/v23.0/points-of-contact/$pointOfContactId" $uri = [uri]::new($url, $path) if ($PSCmdlet.ShouldProcess($pointOfContactId, "Updating New Point of Contact")) { (Invoke-RestMethod -method PUT -Uri $uri -Headers $headers -Body (ConvertTo-Json $pointOfContactObj) -ContentType 'application/json').pointsOfContact } } } |