functions/public/Remove-TDXTicketSLA.ps1
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<# .Synopsis Removes the ticket's current service level agreement (SLA). .DESCRIPTION Removes the ticket's current service level agreement (SLA). .PARAMETER TicketID The ID of the Ticket. .PARAMETER Comment Comment to add to the ticket. .PARAMETER UsersToNotify Emails of the users to notify, provided as an array. .EXAMPLE Remove-TDXTicketSLA -TicketID '1394102' .EXAMPLE Remove-TDXTicketSLA -TicketID '1394102' -Comment 'SLA Removed' .EXAMPLE Remove-TDXTicketSLA -TicketID '1394102' -Comment 'SLA Removed' -UsersToNotify @('buch1@illinois.edu') .EXAMPLE Remove-TDXTicketSLA -TicketID '1394102' -UsersToNotify @('buch1@illinois.edu') #> function Remove-TDXTicketSLA{ [CmdletBinding(SupportsShouldProcess)] param ( [Parameter(Mandatory=$true)] [Int]$TicketID, [String]$Comment, [String[]]$UsersToNotify ) process{ if ($PSCmdlet.ShouldProcess("$($TicketID)", "Delete SLA from Ticket")){ $RelativeUri = "$($Script:Settings.AppID)/tickets/$($TicketID)/sla/delete" if ($Comment) { $Body = @{ 'Comments' = $Comment } } Elseif ($UsersToNotify) { $Body = @{ 'Notify' = $UsersToNotify } } if($Comment -and $UsersToNotify){ $Body['Notify'] = $UsersToNotify } $RestSplat = @{ Method = 'PUT' RelativeURI = $RelativeUri Body = $Body | ConvertTo-Json } $Response = Invoke-TDXRestCall @RestSplat $Response } } } |