Public/Ticket/Set-JBTicket.ps1
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function Set-JBTicket { <# .SYNOPSIS Change ticket parameters, one or many. .DESCRIPTION Change ticket parameters, one or many. The method allows editing your own tickets only (unless you're helpdesk administrator or technician) .PARAMETER id Ticket ID .PARAMETER CategoryId Ticket Category .PARAMETER priority -1 low, 0 normal, 1 high, 2 critical .PARAMETER date Ticket creation date .PARAMETER userId Ticket submitter's user ID .PARAMETER dueDate Due date of the ticket .PARAMETER assignedUserId Assigned technician's ID. Set to 0 (zero) to remove the currently assigned user. .PARAMETER timeSpentInSeconds Time spend on the ticket in seconds .PARAMETER statusId Ticket status ID. "Closed" id 3, "New" is 1, "In process" is 2. Check your custom status IDs in the admin areaor Get-JBStatusId .PARAMETER tags A list of tags to apply to the ticket. All existing tags will be removed .PARAMETER subject The ticket subject .PARAMETER body The ticket body #> [CmdletBinding()] param ( [Parameter(Mandatory = $true)] [int]$id, [Parameter(Mandatory = $false)] [int]$CategoryId, [Parameter(Mandatory = $false)] [int]$priority, [Parameter(Mandatory = $false)] [DateTime]$date, [Parameter(Mandatory = $false)] [int]$userId, [Parameter(Mandatory = $false)] [DateTime]$dueDate, [Parameter(Mandatory = $false)] [int]$assignedUserId, [Parameter(Mandatory = $false)] [int]$timeSpentInSeconds, [Parameter(Mandatory = $false)] [int]$statusId, [Parameter(Mandatory = $false)] [String[]]$tags, [Parameter(Mandatory = $false)] [String]$subject, [Parameter(Mandatory = $false)] [String]$body ) if ($PSBoundParameters['tags']) { $PSBoundParameters['tags'] -join "," } $PostBody = [Collections.Hashtable]::new($PSBoundParameters) $PSBoundParameters $Params = @{ Api = "UpdateTicket" Method = "POST" Body = $PostBody } Invoke-JBMethod @params } |