Output/HaloAPI/Data/Templates/User.json
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[
{ "id": 0, "name": "string", "site_id": 0, "site_name": "string", "client_name": "string", "firstname": "string", "surname": "string", "initials": "string", "title": "string", "emailaddress": "string", "phonenumber_preferred": "string", "sitephonenumber": "string", "phonenumber": "string", "homenumber": "string", "mobilenumber": "string", "mobilenumber2": "string", "fax": "string", "telpref": 0, "activedirectory_dn": "string", "container_dn": "string", "login": "string", "inactive": true, "colour": "string", "isimportantcontact": true, "other1": "string", "other2": "string", "other3": "string", "other4": "string", "other5": "string", "neversendemails": true, "customfields": [ { "id": 0, "name": "string", "label": "string", "summary": "string", "type": 0, "value": {}, "display": "string", "characterlimit": 0, "characterlimittype": 0, "inputtype": 0, "copytochild": true, "searchable": true, "ordervalues": true } ], "datecreated": "2019-08-02T14:35:57.556Z", "inv1": 0, "inv2": 0, "inv3": 0, "inv4": 0, "notes": "string", "slaid": 0, "old_password": "string", "new_password": "string", "dontackemails": true, "web_access_level": 0, "showmeonly": 0, "showrecentonly": 0, "inform": true, "inv1site": 0, "inv2site": 0, "inv3site": 0, "inv4site": 0, "inv5": 0, "inv6": 0, "inv7": 0, "inv8": 0, "inv9": 0, "inv10": 0, "inv5site": 0, "inv6site": 0, "inv7site": 0, "inv8site": 0, "inv9site": 0, "inv10site": 0, "informaction": true, "informclearance": true, "inv11": 0, "inv12": 0, "inv13": 0, "inv14": 0, "inv15": 0, "inv16": 0, "inv17": 0, "inv18": 0, "inv19": 0, "inv20": 0, "inv21": 0, "inv22": 0, "inv23": 0, "inv24": 0, "inv25": 0, "inv11site": 0, "inv12site": 0, "inv13site": 0, "inv14site": 0, "inv15site": 0, "inv16site": 0, "inv17site": 0, "inv18site": 0, "inv19site": 0, "inv20site": 0, "inv21site": 0, "inv22site": 0, "inv23site": 0, "inv24site": 0, "inv25site": 0, "showslatimes": true, "priority_id": 0, "canadd": true, "allowviewsitedocs": true, "third_party_guid": "string", "ischangeapprover": true, "cancreateuser": true, "department": "string", "isheadofdept": true, "deputysite": 0, "deputyusername": "string", "cat2": "string", "lastlogindate": "2019-08-02T14:35:57.556Z", "email2": "string", "email3": "string", "iscontractcontact": true, "informnewarea": true, "informactionarea": true, "informclearancearea": true, "disclaimermatchstring": "string", "viewallcleared": true, "twitterscreenname": "string", "facebookid": 0, "isexternal": true, "question1": 0, "question2": 0, "question3": 0, "question4": 0, "question5": 0, "dontaddtomailinglist": true, "caneditwebdetails": true, "cataloglevel": 0, "canaccesscatalog": true, "hasbeentrained": true, "admanager": "string", "canviewcontracts": true, "ispoapprover": true, "encmethod": 0, "adconnection": 0, "useadlogin": 0, "site": { "id": 0, "name": "string", "client_id": 0, "client_name": "string", "clientsite_name": "string", "inactive": true, "sla_id": 0, "phonenumber": "string", "colour": "string", "timezone": "string", "invoice_address_isdelivery": true, "datecreated": "2019-08-02T14:35:57.557Z", "text": 0, "globx": 0, "globy": 0, "style": 0, "inuseby": 0, "notes": "string", "upwho": 0, "uptimestamp": "2019-08-02T14:35:57.557Z", "xrefsite": 0, "zoffsetx": 0, "zoffsety": 0, "zoomx": 0, "zoomy": 0, "smallx": 0, "smally": 0, "bigx": 0, "bigy": 0, "ldapstring": "string", "emaildomain": "string", "deliverby": 0, "isinvoicesite": true, "refnumber": 0, "defaultdelivery": true, "seriousnesslevel": 0, "geocoord1": 0, "geocoord2": 0, "todomain": "string", "defaultstocklocation": 0, "stopped": 0, "gfisiteid": 0, "itetimeoffset": 0, "itedateformat": 0, "disclaimermatchstring": "string", "emailsubjectprefix": "string", "regionaldirector": 0, "facilitiesmanager": 0, "actguid": "string", "teamviewerpassword": "string", "contractlastchecked": "2019-08-02T14:35:57.557Z", "maincontact_id": 0, "maincontact_name": "string", "wildcardref": "string", "monthlyreportlastrun": "2019-08-02T14:35:57.557Z", "monthlyreportinclude": true, "monthlyreportemailmanager": true, "accountmanagertech": true, "monthlyreportemaildirect": true, "language_id": 0, "language_name": "string", "snowname": "string", "linked_organisation_id": 0, "client": { "id": 0, "name": "string", "toplevel_id": 0, "toplevel_name": "string", "inactive": true, "colour": "string", "confirmemail": 0, "actionemail": 0, "clearemail": 0, "messagegroup_id": 0, "from_address_override": "string", "logo": "string", "override_org_logo": true, "override_org_name": "string", "override_org_address": { "id": 0, "type": 0, "description": "string", "note": "string", "line1": "string", "line2": "string", "line3": "string", "line4": "string", "postcode": "string", "primary": true, "inactive": true, "date_active": "2019-08-02T14:35:57.557Z", "date_inactive": "2019-08-02T14:35:57.557Z", "lat": 0, "long": 0, "site_id": 0, "user_id": 0, "_warning": "string" }, "override_org_phone": "string", "override_org_email": "string", "override_org_website": "string", "override_org_portalurl": "string", "customfields": [ { "id": 0, "name": "string", "label": "string", "summary": "string", "type": 0, "value": {}, "display": "string", "characterlimit": 0, "characterlimittype": 0, "inputtype": 0, "copytochild": true, "searchable": true, "ordervalues": true } ], "datecreated": "2019-08-02T14:35:57.557Z", "createdfrom_id": 0, "notes": "string", "announce": "string", "announcedate": "2019-08-02T14:35:57.557Z", "pritech": 0, "pritech_name": "string", "sectech": 0, "sectech_name": "string", "prinotify": true, "secnotify": true, "priassign": true, "secassign": true, "accountmanagertech": 0, "accountmanagertech_name": "string", "percentage_to_survey": 0, "chargeperiod": 0, "chargehours": 0, "chargecarryover": 0, "invoiceyes": true, "fluserdef1": "string", "fluserdef2": "string", "fluserdef3": "string", "fluserdef4": "string", "fluserdef5": "string", "floverride": true, "fluserdef1hide": true, "fluserdef2hide": true, "fluserdef3hide": true, "fluserdef4hide": true, "fluserdef5hide": true, "fluserdef1mand": true, "fluserdef2mand": true, "fluserdef3mand": true, "fluserdef4mand": true, "fluserdef5mand": true, "includeactions": true, "needsinvoice": true, "startdate": "2019-08-02T14:35:57.557Z", "startbalance": 0, "hourlyrate": 0, "periodcharge": 0, "dontinvoice": true, "invoicetemplate": "string", "invoicecomment": "string", "lastinvoiceenddate": "2019-08-02T14:35:57.557Z", "showslaonweb": true, "slataxcode": 0, "nonslataxcode": 0, "accountsid": "string", "imageindex": 0, "chargehours2": 0, "hourlyrate2": 0, "cat2": "string", "cat3": "string", "cat4": "string", "cat5": "string", "enddate": "2019-08-02T14:35:57.557Z", "ucemail": 0, "fcemail": 0, "stopped": 0, "actguid": "string", "smsbalance": 0, "html": "string", "hv": 0, "hvdate": "2019-08-02T14:35:57.557Z", "emailinvoice": true, "seriousnesslevel": 0, "defcat1": "string", "defcat2": "string", "defcat3": "string", "defcat4": "string", "thresholdbreached": 0, "monthlyreportinclude": true, "monthlyreportlastrun": "2019-08-02T14:35:57.557Z", "monthlyreportemaildirect": true, "monthlyreportemailmanager": true, "monthlyreportshowonweb": true, "ref": "string", "areatype": 0, "unmatchedcombinations": 0, "prepayrecurringchargenextdate": "2019-08-02T14:35:57.557Z", "billforrecurringprepayamount": true, "prepayrecurringcharge": 0, "prepayrecurringhours": 0, "prepayrecurringchargebp": 0, "gficlientid": "string", "accountsemailaddress": "string", "disclaimermatchstring": "string", "paymentterms": 0, "showallnonbillable": true, "billinggroup": 0, "autotopupthreshhold": 0, "autotopuptoamount": 0, "autotopupcostperhour": 0, "autotopupbyamount": 0, "surchargeid": 0, "contracttemplateid": 0, "overidegreeting": "string", "clientpackage": 0, "scopeofbusiness": 0, "preferredagent": 0, "callhandlingnotes": "string", "teamviewerpassword": "string", "customertype": 0, "customertype_new": "string", "calldate": "2019-08-02T14:35:57.557Z", "discountperc": 0, "showfaqfortoplevel": true, "accountsccemailaddress": "string", "isopportunity": 0, "snowname": "string", "is_vip": true, "main_site_id": 0, "main_site_name": "string", "linked_organisation_id": 0, "all_organisations_allowed": true, "allowed_organisations": [ { "id": 0, "name": "string", "reply_address": "string", "messagegroup_id": 0, "address": { "id": 0, "type": 0, "description": "string", "note": "string", "line1": "string", "line2": "string", "line3": "string", "line4": "string", "postcode": "string", "primary": true, "inactive": true, "date_active": "2019-08-02T14:35:57.557Z", "date_inactive": "2019-08-02T14:35:57.557Z", "lat": 0, "long": 0, "site_id": 0, "user_id": 0, "_warning": "string" }, "phone": "string", "fax": "string", "email": "string", "website": "string", "logo": "string", "deliverysite": 0, "portalurl": "string", "portalcolour": "string", "portalfolderlocation": "string", "departments": [ { "id": 0, "name": "string", "organisation_id": 0, "organisation_name": "string", "long_name": "string", "type": 0, "teams": [ { "id": 0, "name": "string", "sequence": 0, "forrequests": true, "foropps": true, "forprojects": true, "ticket_count": 0, "department_id": 0, "department_name": "string", "inactive": true, "override_column_id": 0, "agents": [ {} ], "managers": [ { "id": 0, "name": "string", "agent_id": 0, "user_id": 0 } ] } ], "agent_members": [ { "id": 0, "name": "string", "onlinestatus_actual": 0, "onlinestatus": 0, "is_online": true, "lastonline": "string", "team": "string", "isdisabled": true, "email": "string", "ad": "string", "lastlogindate": "2019-08-02T14:35:57.557Z", "agentphotopath": "string", "initials": "string", "firstname": "string", "surname": "string", "colour": "string", "jobtitle": "string", "sms": "string", "extensionnumber": "string", "ticket_count": 0, "is_agent": true, "one_client": 0, "teams": [ { "id": 0, "agent_id": 0, "agent_name": "string", "team_id": 0, "team_name": "string", "department_id": 0, "role_id": "string", "role_name": "string", "is_manager": true, "unassigned_access": true, "otheragent_access": true, "fortickets": true, "foropps": true, "forprojects": true, "in_section": true } ], "departments": [ { "id": 0, "agent_id": 0, "agent_name": "string", "department_id": 0, "department_name": "string", "role_id": "string", "role_name": "string", "membershiplevel": 0, "includeteamsintree": true } ], "clients": [ { "id": 0, "agent_id": 0, "agent_name": "string", "client_id": 0, "client_name": "string", "role_id": "string", "role_name": "string" } ], "_canupdate": true, "_canupdate_moreinfo": true } ], "managers": [ { "id": 0, "name": "string", "agent_id": 0, "user_id": 0 } ], "user_count": 0 } ], "linked_client_id": 0, "allowall_tickettypes": true, "allowed_tickettypes": [ { "id": 0, "name": "string", "ticket_count": 0, "use": "string", "sequence": 0, "default_sla": 0, "group_id": 0, "group_name": "string" } ], "faqlists": [ { "id": 0, "name": "string", "showforall": true, "level": 0, "is_group": true, "group_id": 0, "group_name": "string", "full_name": "string", "article_count": 0, "fields": [ { "id": 0, "rtid": 0, "fieldid": 0, "seq": 0, "tableid": 0, "groupid": 0, "endusernew": 0, "enduserdetail": 0, "technew": 0, "techdetail": 0, "fieldname": "string", "fieldinfo": { "id": 0, "name": "string", "label": "string", "labellong": "string", "summary": "string", "hint": "string", "lookup": 0, "type": 0, "custom": 0, "usage": 0, "tab_id": 0, "tab_name": "string", "table_id": 0, "table_name": "string", "readonly": true, "addunknown": true, "extratype": 0, "calcfield": "string", "characterlimit": 0, "characterlimittype": 0, "inputtype": 0, "copytochild": true, "searchable": true, "user_searchable": true, "defaultvalue": "string", "ordervaluesalphanumerically": true, "defaultvalue_lookup": "string", "values": [ { "lookupid": 0, "id": 0, "name": "string", "value2": "string", "value2_bool": true, "value3": "string", "value3_bool": true, "value4": "string", "value4_bool": true, "value5": "string", "value5_bool": true, "value6": "string", "value6_bool": true, "rates": [ { "id": 0, "area": 0, "charge_id": 0, "startdate": "2019-08-02T14:35:57.557Z", "rate": 0, "org": 0, "minimum": 0, "increment": 0, "oohmultiplier": 0, "holidaymultiplier": 0, "weekendmultiplier": 0, "surcharge": true, "round": 0, "current": true, "_warning": "string" } ], "_warning": "string" } ], "new_values": "string", "variable_name": "string", "faults_field_name": "string", "actions_field_name": "string", "table_info": { "id": 0, "name": "string", "linkto_table_id": 0, "note": "string", "fields": [ {} ], "_warning": "string" }, "client_restrictions": [ { "id": 0, "client_id": 0, "client_name": "string", "field_id": 0 } ], "_warning": "string" }, "visibility_conditions": [ { "id": 0, "tickettype_id": 0, "field_id": 0, "lookup_field_id": 0, "lookup_value_id": 0, "lookup_value": "string", "_warning": "string" } ], "value_restrictions": [ { "id": 0, "tickettype_id": 0, "field_id": 0, "value_id": 0, "value_name": "string", "_warning": "string" } ], "group": { "id": 0, "header": "string", "name": "string", "fields": [ {} ], "_warning": "string" }, "_warning": "string" } ] } ], "_warning": "string" } ], "override_signature": "string", "contractaccountsdesc": "string", "prepayaccountsdesc": "string", "site_update": [ {} ], "newclient_sitename": "string", "newclient_phonenumber": "string", "newclient_domain": "string", "newclient_timezone": "string", "newclient_contactname": "string", "newclient_contactemail": "string", "newclient_contacttitle": "string", "newclient_web_access_level": 0, "newclient_sendwelcomeemail": true, "newclient_delivery_address": { "id": 0, "type": 0, "description": "string", "note": "string", "line1": "string", "line2": "string", "line3": "string", "line4": "string", "postcode": "string", "primary": true, "inactive": true, "date_active": "2019-08-02T14:35:57.557Z", "date_inactive": "2019-08-02T14:35:57.557Z", "lat": 0, "long": 0, "site_id": 0, "user_id": 0, "_warning": "string" }, "faqlists": [ { "id": 0, "name": "string", "showforall": true, "level": 0, "is_group": true, "group_id": 0, "group_name": "string", "full_name": "string", "article_count": 0, "fields": [ { "id": 0, "rtid": 0, "fieldid": 0, "seq": 0, "tableid": 0, "groupid": 0, "endusernew": 0, "enduserdetail": 0, "technew": 0, "techdetail": 0, "fieldname": "string", "fieldinfo": { "id": 0, "name": "string", "label": "string", "labellong": "string", "summary": "string", "hint": "string", "lookup": 0, "type": 0, "custom": 0, "usage": 0, "tab_id": 0, "tab_name": "string", "table_id": 0, "table_name": "string", "readonly": true, "addunknown": true, "extratype": 0, "calcfield": "string", "characterlimit": 0, "characterlimittype": 0, "inputtype": 0, "copytochild": true, "searchable": true, "user_searchable": true, "defaultvalue": "string", "ordervaluesalphanumerically": true, "defaultvalue_lookup": "string", "values": [ { "lookupid": 0, "id": 0, "name": "string", "value2": "string", "value2_bool": true, "value3": "string", "value3_bool": true, "value4": "string", "value4_bool": true, "value5": "string", "value5_bool": true, "value6": "string", "value6_bool": true, "rates": [ { "id": 0, "area": 0, "charge_id": 0, "startdate": "2019-08-02T14:35:57.557Z", "rate": 0, "org": 0, "minimum": 0, "increment": 0, "oohmultiplier": 0, "holidaymultiplier": 0, "weekendmultiplier": 0, "surcharge": true, "round": 0, "current": true, "_warning": "string" } ], "_warning": "string" } ], "new_values": "string", "variable_name": "string", "faults_field_name": "string", "actions_field_name": "string", "table_info": { "id": 0, "name": "string", "linkto_table_id": 0, "note": "string", "fields": [ {} ], "_warning": "string" }, "client_restrictions": [ { "id": 0, "client_id": 0, "client_name": "string", "field_id": 0 } ], "_warning": "string" }, "visibility_conditions": [ { "id": 0, "tickettype_id": 0, "field_id": 0, "lookup_field_id": 0, "lookup_value_id": 0, "lookup_value": "string", "_warning": "string" } ], "value_restrictions": [ { "id": 0, "tickettype_id": 0, "field_id": 0, "value_id": 0, "value_name": "string", "_warning": "string" } ], "group": { "id": 0, "header": "string", "name": "string", "fields": [ {} ], "_warning": "string" }, "_warning": "string" } ] } ], "popup_notes": [ { "id": 0, "client_id": 0, "site_id": 0, "user_id": 0, "date_created": "2019-08-02T14:35:57.557Z", "note": "string", "dismissable": true, "read_status": 0, "displaymodal": true, "_warning": "string" } ], "_reassign_all_to_user": 0, "allowall_tickettypes": true, "allowed_tickettypes": [ { "id": 0, "name": "string", "ticket_count": 0, "use": "string", "sequence": 0, "default_sla": 0, "group_id": 0, "group_name": "string" } ], "allowall_category1": true, "allowed_category1": [ { "id": 0, "type": 0, "client_id": 0, "tickettype_id": 0, "team_id": 0, "service_id": 0, "category_id": 0, "category_value": "string", "_warning": "string" } ], "allowall_category2": true, "allowed_category2": [ { "id": 0, "type": 0, "client_id": 0, "tickettype_id": 0, "team_id": 0, "service_id": 0, "category_id": 0, "category_value": "string", "_warning": "string" } ], "allowall_category3": true, "allowed_category3": [ { "id": 0, "type": 0, "client_id": 0, "tickettype_id": 0, "team_id": 0, "service_id": 0, "category_id": 0, "category_value": "string", "_warning": "string" } ], "allowall_category4": true, "allowed_category4": [ { "id": 0, "type": 0, "client_id": 0, "tickettype_id": 0, "team_id": 0, "service_id": 0, "category_id": 0, "category_value": "string", "_warning": "string" } ], "open_ticket_count": 0, "onhold_ticket_count": 0, "total_ticket_count": 0, "opened_thismonth_count": 0, "billingplans": [ { "client_id": 0, "seq": 0, "type": 0, "itil_requesttype": 0, "priority": 0, "chargerate_id": 0, "chargerate_name": "string", "multiplier": 0, "plan_id": 0, "plan_name": "string", "category_1": "string", "_warning": "string" } ], "_warning": "string" }, "users_update": [ {} ], "newsite_contactname": "string", "newsite_contactemail": "string", "newsite_contacttitle": "string", "newsite_web_access_level": 0, "newsite_sendwelcomeemail": true, "delivery_address": { "id": 0, "type": 0, "description": "string", "note": "string", "line1": "string", "line2": "string", "line3": "string", "line4": "string", "postcode": "string", "primary": true, "inactive": true, "date_active": "2019-08-02T14:35:57.558Z", "date_inactive": "2019-08-02T14:35:57.558Z", "lat": 0, "long": 0, "site_id": 0, "user_id": 0, "_warning": "string" }, "invoice_address": { "id": 0, "type": 0, "description": "string", "note": "string", "line1": "string", "line2": "string", "line3": "string", "line4": "string", "postcode": "string", "primary": true, "inactive": true, "date_active": "2019-08-02T14:35:57.558Z", "date_inactive": "2019-08-02T14:35:57.558Z", "lat": 0, "long": 0, "site_id": 0, "user_id": 0, "_warning": "string" }, "popup_notes": [ { "id": 0, "client_id": 0, "site_id": 0, "user_id": 0, "date_created": "2019-08-02T14:35:57.558Z", "note": "string", "dismissable": true, "read_status": 0, "displaymodal": true, "_warning": "string" } ], "_reassign_all_to_user": 0, "fields": [ { "id": 0, "name": "string", "validate": "string", "value": {}, "display": "string", "mandatory": true, "showonactivity": true, "lookup": 0, "systemuse": 0, "typeinfo_id": 0 } ], "licences": [ { "id": "string", "licence_key": "string", "licencehashdate": "2019-08-02T14:35:57.558Z", "site_id": 0, "version": "string", "apiurl": "string", "organisationname": "string", "is_trial": true, "trialexpiry": "2019-08-02T14:35:57.558Z", "registrationdate": "2019-08-02T14:35:57.558Z" } ], "open_ticket_count": 0, "onhold_ticket_count": 0, "total_ticket_count": 0, "opened_thismonth_count": 0, "guid": "string", "_warning": "string", "customfields": [ { "id": 0, "name": "string", "label": "string", "summary": "string", "type": 0, "value": {}, "display": "string", "characterlimit": 0, "characterlimittype": 0, "inputtype": 0, "copytochild": true, "searchable": true, "ordervalues": true } ] }, "sendwelcomeemail": true, "resetpassword": true, "_anonymise": true, "_reassign_all_to_user": 0, "ismaincontact": true, "primary_address": { "id": 0, "type": 0, "description": "string", "note": "string", "line1": "string", "line2": "string", "line3": "string", "line4": "string", "postcode": "string", "primary": true, "inactive": true, "date_active": "2019-08-02T14:35:57.558Z", "date_inactive": "2019-08-02T14:35:57.558Z", "lat": 0, "long": 0, "site_id": 0, "user_id": 0, "_warning": "string" }, "addresses": [ { "id": 0, "type": 0, "description": "string", "note": "string", "line1": "string", "line2": "string", "line3": "string", "line4": "string", "postcode": "string", "primary": true, "inactive": true, "date_active": "2019-08-02T14:35:57.558Z", "date_inactive": "2019-08-02T14:35:57.558Z", "lat": 0, "long": 0, "site_id": 0, "user_id": 0, "_warning": "string" } ], "departments": [ { "id": 0, "user_id": 0, "user_name": "string", "department_id": 0, "department_name": "string", "is_manager": true } ], "linked_agent_id": 0, "organisation_id": 0, "popup_notes": [ { "id": 0, "client_id": 0, "site_id": 0, "user_id": 0, "date_created": "2019-08-02T14:35:57.558Z", "note": "string", "dismissable": true, "read_status": 0, "displaymodal": true, "_warning": "string" } ], "open_ticket_count": 0, "onhold_ticket_count": 0, "total_ticket_count": 0, "opened_thismonth_count": 0, "_isnew": true, "_warning": "string", "client_id": 0 } ] |