Output/HaloAPI/Data/Templates/Action.json
|
[
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"string", "actsapuuid": "string", "whowith": "string", "chatid": 0, "dynamicsactionid": "string", "actionby_agent_id": 0, "actionby_user_id": 0, "action_appointment_id": 0, "new_tickettype": 0, "new_priority": 0, "new_category1": "string", "new_category2": "string", "new_category3": "string", "new_category4": "string", "new_estimate": 0, "new_impact": 0, "new_urgency": 0, "new_matched_rule_id": 0, "new_firsttimefix": true, "new_team": "string", "new_agent": 0, "new_slastatus": 0, "new_fixbydate": "2019-08-02T14:35:54.443Z", "new_followupdate": "2019-08-02T14:35:54.443Z", "new_deadlinedate": "2019-08-02T14:35:54.443Z", "new_deadlinenotificationhours": 0, "new_startdate": "2019-08-02T14:35:54.443Z", "new_starttime": "string", "new_targetdate": "2019-08-02T14:35:54.443Z", "new_targettime": "string", "new_oppcontactname": "string", "new_oppcompanyname": "string", "new_oppemailaddress": "string", "new_oppcustomertitle": "string", "new_opptel": "string", "new_oppcountry": "string", 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"homenumber": "string", "mobilenumber": "string", "mobilenumber2": "string", "fax": "string", "telpref": 0, "activedirectory_dn": "string", "container_dn": "string", "login": "string", "inactive": true, "colour": "string", "isimportantcontact": true, "other1": "string", "other2": "string", "other3": "string", "other4": "string", "other5": "string", "neversendemails": true, "customfields": [ { "id": 0, "name": "string", "label": "string", "summary": "string", "type": 0, "value": {}, "display": "string", "characterlimit": 0, "characterlimittype": 0, "inputtype": 0, "copytochild": true, "searchable": true, "ordervalues": true } ], "client_id": 0 } ], "new_approvalprocess_email": "string", "new_approvalprocess_cab_id": 0, "new_approvalprocess_cab": [ { "id": 0, "cab_id": 0, "agent_id": 0, "type": 0, "user_id": 0, "member_name": "string", "emailaddress": "string", "_warning": "string" } ], "new_product_id": 0, "new_component_id": 0, "new_version_id": 0, "new_ticket": { "actioncode": 0, 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"2019-08-02T14:35:54.501Z", "agentphotopath": "string", "initials": "string", "firstname": "string", "surname": "string", "colour": "string", "jobtitle": "string", "sms": "string", "extensionnumber": "string", "ticket_count": 0, "is_agent": true, "one_client": 0, "teams": [ { "id": 0, "agent_id": 0, "agent_name": "string", "team_id": 0, "team_name": "string", "department_id": 0, "role_id": "string", "role_name": "string", "is_manager": true, "unassigned_access": true, "otheragent_access": true, "fortickets": true, "foropps": true, "forprojects": true, "in_section": true } ], "departments": [ { "id": 0, "agent_id": 0, "agent_name": "string", "department_id": 0, "department_name": "string", "role_id": "string", "role_name": "string", "membershiplevel": 0, "includeteamsintree": true } ], "clients": [ { "id": 0, "agent_id": 0, "agent_name": "string", "client_id": 0, "client_name": "string", "role_id": "string", "role_name": "string" } ], "_canupdate": true, "_canupdate_moreinfo": true }, 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