Public/Update-WorkNotes.ps1
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<#PSScriptInfo
.VERSION 1.0 .GUID 972a6d04-f905-4347-98b1-6bf00d8ce204 .AUTHOR dmcanady .COMPANYNAME .COPYRIGHT .TAGS .LICENSEURI .PROJECTURI .ICONURI .EXTERNALMODULEDEPENDENCIES .REQUIREDSCRIPTS .EXTERNALSCRIPTDEPENDENCIES .RELEASENOTES .PRIVATEDATA #> function Update-WorkNotes { param ( [string]$AuditSelection ) Write-Host "Updating Ticket Work Notes" if ($AuditSelection -eq "Repair") { $message = "Daily Repair" } elseif ($AuditSelection -eq "Assignment") { $message = "Weekly Assignment" } #Selects the computers that were scanned $Assets = $script:Computers | Where-object AuditStatus -eq "Scanned" $indexvar = 0; foreach ($asset in $Assets) { #sets variables for sys_id and time/ could be removed but makes for easier reading/editing $CS_number = $asset.number #$currentTime = Get-Date -Format "yyyy-MM-dd HH:mm:ss" $RecordData = @{ "Filter" = @(@("number", "-eq", "$CS_number")); "Table" = "u_computer_support"; "First" = 1; } #set param for which ticket to update $UpdateInfo = @{ 'Table' = "u_computer_support" 'Values' = @{ #'comments' = ""; #sets the comments box 'work_notes' = "This device was verified to be at " + $script:Office.Name + " on the $message Audit."; #sets the comments box #'CustomFields' = @{ #'u_last_physical_inventory_date' = "$currentTime" #} } } #set param for which ticket to update # make progress bar to show status $indexvar = $indexvar + 1 $percent = (($indexvar/$Assets.count)*100) Write-Progress -Activity "Updating Work Notes for $CS_number" -PercentComplete $percent #retrieve the CS ticket and post comment Get-ServiceNowRecord @RecordData | Update-ServiceNowRecord @UpdateInfo } Write-Host "Finished Updating Ticket Work Notes" } |