Public/Set-AuditTicket.ps1
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<#PSScriptInfo .VERSION 1.0 .GUID 972a6d04-f905-4347-98b1-6bf00d8ce204 .AUTHOR dmcanady .COMPANYNAME .COPYRIGHT .TAGS .LICENSEURI .PROJECTURI .ICONURI .EXTERNALMODULEDEPENDENCIES .REQUIREDSCRIPTS .EXTERNALSCRIPTDEPENDENCIES .RELEASENOTES .PRIVATEDATA #> function Set-AuditTicket { param( [parameter(Mandatory, HelpMessage = "Accepted Tickets are: TKTXXXXXXX")] [ValidatePattern("[T][K][T][0-9][0-9][0-9][0-9][0-9][0-9][0-9]")] [string]$Ticket, [string]$AuditSelection ) #checks if ticket entered is a Helpdesk Assignment Audit ticket that matches office provided $RecordData = @{ "Filter" = @(@("number", "-eq", "$ticket")); "Table" = "sc_req_item"; "First" = 1; "Properties" = @("short_description"); } #set param for which ticket to update #attempts to pull the provided ticket from servicenow $AuditTicketRecord = Get-ServiceNowRecord @RecordData #switch statement for office abbreviations $OfficeAbbr = switch ($script:Office.name) { "Demoss" { "DH" } "Green" { "GH" } "LUCOM" { "LUCOM" } } #checks the description and matches it against provided audit type if ($AuditTicketRecord.short_description -eq ($OfficeAbbr + " HDCS " + $AuditSelection + " Audit")) { Write-Host "Ticket Accepted" $script:AuditTicket = $ticket #sets AssignmentAuditTicket for future use } else { throw "Wrong Ticket idiot" } } |