Public/Agent_Groups/Get-FreshServiceAgentGroup.ps1
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<#
.SYNOPSIS Returns a Freshservice Agent Group. .DESCRIPTION Returns a Freshservice Agent Group via REST API. https://api.freshservice.com/#view_a_group .PARAMETER id Unique id of the agent group. .PARAMETER per_page Number of records to return per page during pagination. Maximum of 100 records. .PARAMETER page The page number to retrieve during pagination. .EXAMPLE Get-FreshServiceAgentGroup id : 21000188396 name : Capacity Management Team description : Capacity Management Team escalate_to : unassigned_for : business_hours_id : created_at : 8/29/2022 2:17:01 PM updated_at : 8/29/2022 2:17:01 PM auto_ticket_assign : False restricted : False approval_required : False ocs_schedule_id : agent_ids : {} members : {} observers : {} leaders : {} members_pending_approval : {} leaders_pending_approval : {} observers_pending_approval : {} id : 21000188392 name : Change Team description : Change Management Team escalate_to : unassigned_for : business_hours_id : created_at : 8/29/2022 2:17:01 PM updated_at : 8/29/2022 2:17:01 PM auto_ticket_assign : False restricted : False approval_required : False ocs_schedule_id : agent_ids : {} members : {} observers : {} leaders : {} members_pending_approval : {} leaders_pending_approval : {} observers_pending_approval : {} Returns all FreshService Agent Groups. .EXAMPLE Get-FreshServiceAgentGroup -id 21000188392 id : 21000188392 name : Change Team description : Change Management Team escalate_to : unassigned_for : business_hours_id : created_at : 8/29/2022 2:17:01 PM updated_at : 8/29/2022 2:17:01 PM auto_ticket_assign : False restricted : False approval_required : False ocs_schedule_id : agent_ids : {} members : {} observers : {} leaders : {} members_pending_approval : {} leaders_pending_approval : {} observers_pending_approval : {} Returns a Freshservice Agent Group by Id. .NOTES This module was developed and tested with Freshservice REST API v2. #> function Get-FreshServiceAgentGroup { [CmdletBinding(DefaultParameterSetName = 'default')] param ( [Parameter( Mandatory = $false, HelpMessage = 'Unique id of Agent Group.', ParameterSetName = 'Id', Position = 0 )] [long]$Id, [Parameter( Mandatory = $false, HelpMessage = 'Number of records per page returned during pagination. Default is 30. Max is 100.', ParameterSetName = 'default', Position = 0 )] [int]$per_page = 100, [Parameter( Mandatory = $false, HelpMessage = 'Page number to begin record return.', ParameterSetName = 'default', Position = 1 )] [int]$page = 1 ) begin { $PrivateData = $MyInvocation.MyCommand.Module.PrivateData if (!$PrivateData.FreshserviceBaseUri) { throw "No connection found! Setup a new Freshservice connection with New-FreshServiceConnection and then Connect-FreshService. Set a default connection with New-FreshServiceConnection or Set-FreshConnection to automatically connect when importing the module." } $qry = [System.Web.HttpUtility]::ParseQueryString([String]::Empty) $uri = [System.UriBuilder]('{0}/groups' -f $PrivateData['FreshserviceBaseUri']) $enablePagination = $true if ($Id) { $uri.Path = "{0}/{1}" -f $uri.Path, $Id $enablePagination = $false } } process { try { if ($enablePagination) { $qry['page'] = $page $qry['per_page'] = $per_page } $uri.Query = $qry.ToString() $uri = $uri.Uri.AbsoluteUri $results = do { $params = @{ Uri = $uri Method = 'GET' ErrorAction = 'Stop' } $result = Invoke-FreshworksRestMethod @params if ($result.Content) { $content = $result.Content | ConvertFrom-Json #API returns singluar or plural property based on the number of records, parse to get property returned. $objProperty = $content[0].PSObject.Properties.Name Write-Verbose -Message ("Returning {0} property with count {1}" -f $objProperty, $content."$($objProperty)".Count) $content."$($objProperty)" } if ($result.Headers.Link) { $uri = [regex]::Matches($result.Headers.Link,'<(?<Uri>.*)>')[0].Groups['Uri'].Value } } until (!$result.Headers.Link) } catch { Throw $_ } } end { $results } } |