Public/Tickets/Get-FreshServiceTask.ps1
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<#
.SYNOPSIS Returns a Freshservice Task for a Ticket, Problem, Change or Release. .DESCRIPTION Returns a Freshservice Task for a Ticket, Problem, Change or Release via REST API. https://api.freshservice.com/#view_a_ticket_task https://api.freshservice.com/#view_a_problem_task https://api.freshservice.com/#view_a_change_task https://api.freshservice.com/#view_a_release_task .PARAMETER parent_id Unique id of the Ticket, Problem, Change or Release. .PARAMETER type Type of container (Tickets, Problems, Changes or Releases) .PARAMETER id Unique id of the Task. .PARAMETER per_page Number of records to return per page during pagination. Maximum of 100 records. .PARAMETER page The page number to retrieve during pagination. .EXAMPLE Get-FreshServiceTask -ParentId 4 -Type Ticket id : 20 agent_id : status : 1 due_date : 11/15/2022 10:00:00 PM notify_before : 0 title : My ticket task description : created_at : 11/14/2022 6:34:04 PM updated_at : 11/14/2022 6:34:04 PM closed_at : group_id : 21000188395 deleted : False Get all Freshservice Tasks of a Ticket. .EXAMPLE Get-FreshServiceTask -parent_id 4 -type Ticket -id 20 id : 20 agent_id : status : 1 due_date : 11/15/2022 10:00:00 PM notify_before : 0 title : My ticket task description : created_at : 11/14/2022 6:34:04 PM updated_at : 11/14/2022 6:34:04 PM closed_at : group_id : 21000188395 deleted : False Get a specific Freshservice Task on a Ticket. .NOTES This module was developed and tested with Freshservice REST API v2. #> function Get-FreshServiceTask { [CmdletBinding(DefaultParameterSetName = 'default')] param ( [Parameter( Mandatory = $true, HelpMessage = 'Unique id of the parent Ticket, Problem, Change or Release.', ParameterSetName = 'default', Position = 0 )] [Alias('ParentId')] [long]$parent_id, [Parameter( Mandatory = $true, HelpMessage = 'Type of task (Tickets, Problems, Changes or Releases)', ParameterSetName = 'default', Position = 1 )] [ValidateSet('Ticket','Problem','Change','Release')] [string]$type, [Parameter( Mandatory = $false, HelpMessage = 'Unique id of the the Task on the Ticket', ParameterSetName = 'default', Position = 2 )] [Alias('TaskId','ChildId')] [string]$id, [Parameter( Mandatory = $false, HelpMessage = 'Number of records per page returned during pagination. Default is 30. Max is 100.', ParameterSetName = 'default', Position = 3 )] [int]$per_page = 100, [Parameter( Mandatory = $false, HelpMessage = 'Page number to begin record return.', ParameterSetName = 'default', Position = 4 )] [int]$page = 1 ) begin { $PrivateData = $MyInvocation.MyCommand.Module.PrivateData if (!$PrivateData.FreshserviceBaseUri) { throw "No connection found! Setup a new Freshservice connection with New-FreshServiceConnection and then Connect-FreshService. Set a default connection with New-FreshServiceConnection or Set-FreshConnection to automatically connect when importing the module." } $qry = [System.Web.HttpUtility]::ParseQueryString([String]::Empty) $uri = [System.UriBuilder]('{0}/{1}s/{2}/tasks' -f $PrivateData['FreshserviceBaseUri'], $type.ToLower(),$parent_id) $enablePagination = $true } process { if ($Id) { $uri.Path = "{0}/{1}" -f $uri.Path, $Id $enablePagination = $false } try { if ($enablePagination) { $qry['page'] = $page $qry['per_page'] = $per_page } $uri.Query = $qry.ToString() $uri = $uri.Uri.AbsoluteUri $results = do { $params = @{ Uri = $uri Method = 'GET' ErrorAction = 'Stop' } $result = Invoke-FreshworksRestMethod @params if ($result.Content) { $content = $result.Content | ConvertFrom-Json #API returns singluar or plural property based on the number of records, parse to get property returned. $objProperty = $content[0].PSObject.Properties.Name Write-Verbose -Message ("Returning {0} property with count {1}" -f $objProperty, $content."$($objProperty)".Count) $content."$($objProperty)" } if ($result.Headers.Link) { $uri = [regex]::Matches($result.Headers.Link,'<(?<Uri>.*)>')[0].Groups['Uri'].Value } } until (!$result.Headers.Link) } catch { Throw $_ } } end { $results } } |