Public/Tickets/New-FreshServiceTask.ps1
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<#
.SYNOPSIS Creates Freshservice Task. .DESCRIPTION Creates Freshservice Task via REST API for Tickets, Problems, Changes and Releases. https://api.freshservice.com/#create_ticket_task https://api.freshservice.com/#create_problem_task https://api.freshservice.com/#create_change_task https://api.freshservice.com/#create_release_task .PARAMETER parent_Id Parent Id of the ticket, problem, change or release to create the task. .PARAMETER agent_id Unique id of the agent to whom the task is assigned. .PARAMETER status Status of the task: 1 = Open 2 = In Progress 3 = Completed .PARAMETER due_date Due date of the task. .PARAMETER notify_before Time in seconds before which notification is sent prior to due date. .PARAMETER title Title of the task .PARAMETER description Description of the task .PARAMETER group_id Unique ID of the group to which the task is assigned .PARAMETER Type Parent object type to create task. Tasks can be created on Ticket, Problem, Change, or Release. .EXAMPLE New-FreshServiceTask -ParentId 8 -Type Ticket -status 1 -due_date (Get-Date).AddDays(3) -title 'My Ticket Task' -description 'Do some stuff' id : 22 agent_id : status : 1 due_date : 1/2/2023 2:44:19 PM notify_before : 0 title : My Ticket Task description : Do some stuff created_at : 12/30/2022 2:44:19 PM updated_at : 12/30/2022 2:44:19 PM closed_at : group_id : deleted : False Creates a Freshservice ticket task. .NOTES This module was developed and tested with Freshservice REST API v2. #> function New-FreshServiceTask { [CmdletBinding(SupportsShouldProcess=$true, ConfirmImpact='Medium')] param ( [Parameter( Mandatory = $true, HelpMessage = 'Unique id of the parent Ticket, Problem, Change or Release.', ValueFromPipelineByPropertyName = $true )] [Alias('ParentId')] [long]$parent_id, [Parameter( Mandatory = $false, HelpMessage = 'Unique id of the agent to whom the task is assigned.', ValueFromPipelineByPropertyName = $true )] [long]$agent_id, [Parameter( Mandatory = $false, HelpMessage = 'Status of the task, 1-Open, 2-In Progress, 3-Completed', ValueFromPipelineByPropertyName = $true )] [ValidateRange(1,3)] [int]$status, [Parameter( Mandatory = $false, HelpMessage = 'Due date of the task', ValueFromPipelineByPropertyName = $true )] [datetime]$due_date, [Parameter( Mandatory = $false, HelpMessage = 'Time in seconds before which notification is sent prior to due date', ValueFromPipelineByPropertyName = $true )] [int]$notify_before, [Parameter( Mandatory = $false, HelpMessage = 'Title of the task', ValueFromPipelineByPropertyName = $true )] [string]$title, [Parameter( Mandatory = $false, HelpMessage = 'Description of the task', ValueFromPipelineByPropertyName = $true )] [string]$description, [Parameter( Mandatory = $false, HelpMessage = 'Unique ID of the group to which the task is assigned', ValueFromPipelineByPropertyName = $true )] [long]$group_id, [Parameter( Mandatory = $false, HelpMessage = 'Parent object type to create task (e.g. Ticket, Problem, Change, Release)', ValueFromPipelineByPropertyName = $true )] [ValidateSet('Ticket','Problem','Change','Release')] [string]$type ) begin { $PrivateData = $MyInvocation.MyCommand.Module.PrivateData if (!$PrivateData.FreshserviceBaseUri) { throw "No connection found! Setup a new Freshservice connection with New-FreshServiceConnection and then Connect-FreshService. Set a default connection with New-FreshServiceConnection or Set-FreshConnection to automatically connect when importing the module." } } process { $uri = [System.UriBuilder]('{0}/{1}s/{2}/tasks' -f $PrivateData['FreshserviceBaseUri'], $Type.ToLower(),$parent_id) [void]$PSBoundParameters.Remove('type') [void]$PSBoundParameters.Remove('parent_id') $jsonBody = @{} $PSBoundParameters.keys.where{ $PSItem -notin $PrivateData.FreshserviceBodyExclusions }.foreach{ #if ($PSBoundParameters[$PSItem] -is [boolean]) { # $jsonBody[$PSItem.ToLower()] = [int]$PSBoundParameters[$PSItem] #} #else { $jsonBody[$PSItem.ToLower()] = $PSBoundParameters[$PSItem] #} } try { if ($PSCmdlet.ShouldProcess($uri.Uri.AbsoluteUri)) { $params = @{ Uri = $uri.Uri.AbsoluteUri Method = 'POST' Body = $jsonBody | ConvertTo-Json ErrorAction = 'Stop' } $result = Invoke-FreshworksRestMethod @params if ($result.Content) { $content = $result.Content | ConvertFrom-Json #API returns singluar or plural property based on the number of records, parse to get property returned. $objProperty = $content[0].PSObject.Properties.Name Write-Verbose -Message ("Returning {0} property with count {1}" -f $objProperty, $content."$($objProperty)".Count) $content."$($objProperty)" } } } catch { Throw $_ } } end {} } |