Public/Tickets/New-FreshServiceNote.ps1
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<#
.SYNOPSIS Creates Freshservice Note on Problems, Changes and Releases .DESCRIPTION Creates Freshservice Note via REST API for Problems, Changes and Releases. For Ticket, see New-FreshServiceConversation. https://api.freshservice.com/#create_problem_note https://api.freshservice.com/#create_change_note https://api.freshservice.com/#create_release_note .PARAMETER parent_id Unique id of the parent Problem, Change or Release. .PARAMETER body The body of the note in HTML format. .PARAMETER notify_emails Addresses to which the note must be notified to. .PARAMETER type Parent object type to create note (e.g. Problem, Change, Release)' .EXAMPLE New-FreshServiceNote -parent_id 2 -type Problem -body "A note added to a Problem." id : 21000071797 created_at : 1/10/2023 7:52:26 PM updated_at : 1/10/2023 7:52:26 PM body : <div>A note added to a Problem.</div> body_text : A note added to a Problem. user_id : 21000418005 notify_emails : Creates a Freshservice Note on a Problem. .NOTES This module was developed and tested with Freshservice REST API v2. #> function New-FreshServiceNote { [CmdletBinding(SupportsShouldProcess=$true, ConfirmImpact='Medium')] param ( [Parameter( Mandatory = $true, HelpMessage = 'Unique id of the parent Problem, Change or Release.', ValueFromPipelineByPropertyName = $true )] [Alias('ParentId')] [long]$parent_id, [Parameter( Mandatory = $false, HelpMessage = 'Description of the time-entry', ValueFromPipelineByPropertyName = $true )] [Alias('note')] [string]$body, [Parameter( Mandatory = $false, HelpMessage = 'Description of the time-entry', ValueFromPipelineByPropertyName = $true )] [string[]]$notify_emails, [Parameter( Mandatory = $true, HelpMessage = 'Parent object type to create note (e.g. Problem, Change, Release)', ValueFromPipelineByPropertyName = $true )] [ValidateSet('Problem','Change','Release')] [string]$type ) begin { $PrivateData = $MyInvocation.MyCommand.Module.PrivateData if (!$PrivateData.FreshserviceBaseUri) { throw "No connection found! Setup a new Freshservice connection with New-FreshServiceConnection and then Connect-FreshService. Set a default connection with New-FreshServiceConnection or Set-FreshConnection to automatically connect when importing the module." } } process { $uri = [System.UriBuilder]('{0}/{1}s/{2}\notes' -f $PrivateData['FreshserviceBaseUri'], $Type.ToLower(),$parent_id) [void]$PSBoundParameters.Remove('type') [void]$PSBoundParameters.Remove('parent_id') $jsonBody = @{} $PSBoundParameters.keys.where{ $PSItem -notin $PrivateData.FreshserviceBodyExclusions }.foreach{ #if ($PSBoundParameters[$PSItem] -is [boolean]) { # $jsonBody[$PSItem.ToLower()] = [int]$PSBoundParameters[$PSItem] #} #else { $jsonBody[$PSItem.ToLower()] = $PSBoundParameters[$PSItem] #} } try { if ($PSCmdlet.ShouldProcess($uri.Uri.AbsoluteUri)) { $params = @{ Uri = $uri.Uri.AbsoluteUri Method = 'POST' Body = $jsonBody | ConvertTo-Json ErrorAction = 'Stop' } $result = Invoke-FreshworksRestMethod @params if ($result.Content) { $content = $result.Content | ConvertFrom-Json #API returns singluar or plural property based on the number of records, parse to get property returned. $objProperty = $content[0].PSObject.Properties.Name Write-Verbose -Message ("Returning {0} property with count {1}" -f $objProperty, $content."$($objProperty)".Count) $content."$($objProperty)" } } } catch { Throw $_ } } end {} } |