Public/Set-FreshServiceRequestApproval.ps1
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<#
.SYNOPSIS Updates a Freshservice Product. .DESCRIPTION Updates a Freshservice Product via REST API. https://api.freshservice.com/#update_a_product .PARAMETER display_id Unique Display id of the Service Request. .PARAMETER id Unique id of the Service Request Approval. .PARAMETER cancel Cancel the approval. .PARAMETER remind Send reminder for the approval. .EXAMPLE Set-FreshServiceRequestApproval -display_id 221 -id 21000143868 -remind id display_id status -- ---------- ------ 21000143868 221 success Send a reminder for a Freshservice Request Approval. Default API has no response, artificial response with id and status containing status code is returned for tracking. .EXAMPLE Set-FreshServiceRequestApproval -display_id 221 -id 21000143868 -cancel id : 21000143868 created_at : 4/24/2023 7:29:38 PM updated_at : 4/24/2023 8:20:54 PM approver_id : 21001931878 approver_name : Alex approval_type : 2 user_id : 21000418005 level : 1 user_name : Alex approval_status : @{id=3; name=cancelled} delegatee : latest_remark : Cancel a Freshservice Request Approval. .NOTES This module was developed and tested with Freshservice REST API v2. #> function Set-FreshServiceRequestApproval { [CmdletBinding(SupportsShouldProcess=$true, ConfirmImpact='Medium',DefaultParameterSetName = 'default')] param ( [Parameter( Mandatory = $true, HelpMessage = 'Unique ID of the Service Request.', Position = 0 )] [long]$display_id, [Parameter( Mandatory = $true, HelpMessage = 'Unique ID of the Service Request Approval.', Position = 1 )] [long]$id, [Parameter( Mandatory = $false, HelpMessage = 'Cancel the approval.', ParameterSetName = 'cancel', Position = 2 )] [switch]$cancel, [Parameter( Mandatory = $false, HelpMessage = 'Send reminder for the Approval.', ParameterSetName = 'remind', Position = 2 )] [switch]$remind ) begin { $PrivateData = $MyInvocation.MyCommand.Module.PrivateData if (!$PrivateData.FreshserviceBaseUri) { throw "No connection found! Setup a new Freshservice connection with New-FreshServiceConnection and then Connect-FreshService. Set a default connection with New-FreshServiceConnection or Set-FreshConnection to automatically connect when importing the module." } } process { if ($remind) { $uri = [System.UriBuilder]('{0}/tickets/{1}/approvals/{2}/remind' -f $PrivateData['FreshserviceBaseUri'], $display_id, $id) } else { $uri = [System.UriBuilder]('{0}/tickets/{1}/approvals/{2}' -f $PrivateData['FreshserviceBaseUri'], $display_id, $id) } if ($display_id) { [void]$PSBoundParameters.Remove('display_id') } if ($Id) { [void]$PSBoundParameters.Remove('id') } if ($cancel) { [void]$PSBoundParameters.Remove('cancel') $PSBoundParameters.Add('approval_status',@{'id'=3}) } $jsonBody = @{} $PSBoundParameters.keys.where{ $PSItem -notin $PrivateData.FreshserviceBodyExclusions }.foreach{ $jsonBody[$PSItem.ToLower()] = $PSBoundParameters[$PSItem] } try { if ($PSCmdlet.ShouldProcess($uri.Uri.AbsoluteUri)) { $params = @{ Uri = $uri.Uri.AbsoluteUri Method = 'PUT' Body = $jsonBody | ConvertTo-Json ErrorAction = 'Stop' } $result = Invoke-FreshworksRestMethod @params if (!$remind) { $content = $result.Content | ConvertFrom-Json if ($content) { #API returns singluar or plural property based on the number of records, parse to get property returned. $objProperty = $content[0].PSObject.Properties.Name Write-Verbose -Message ("Returning {0} property with count {1}" -f $objProperty, $content."$($objProperty)".Count) $content."$($objProperty)" } } else { [PSCustomObject]@{ id = $id display_id = $display_id status = "success {0}" -f $results.StatusCode } } } } catch { Throw $_ } } end {} } |