Public/New-FreshServiceAnnouncement.ps1
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<#
.SYNOPSIS Creates Freshservice Announcement. .DESCRIPTION Creates Freshservice Announcement via REST API. https://api.freshservice.com/#create_an_announcement .PARAMETER title Title of the Announcement. .PARAMETER body_html Body of the Announcement in HTML format. .PARAMETER visible_from Timestamp at which Announcement becomes active. .PARAMETER visible_till Timestamp until which Announcement is active. .PARAMETER visibility Who can see the announcement? Values - everyone, agents_only, grouped_visibility .PARAMETER departments Array of Department IDs that can view this Announcement (visibility must be grouped_visibility). .PARAMETER groups Array of Group IDs that can view this Announcement (visibility must be grouped_visibility). .PARAMETER send_email True if the announcement needs to be sent via email as well. False, otherwise. .PARAMETER additional_emails Additional email addresses to which the announcement needs to be sent. .EXAMPLE New-FreshServiceAnnouncement -title "SAP Outtage" -body_html '<h1>SAP IS DOWN</h1><p>No ETA on service restoration</p>' -visible_from (get-date) -visibility Everyone id : 21000035148 created_at : 3/27/2023 5:25:29 PM updated_at : 3/27/2023 5:25:29 PM title : SAP Outtage created_by : 21000418005 visible_from : 3/27/2023 5:25:29 PM visible_till : body : SAP IS DOWN No ETA on service restoration body_html : <h1>SAP IS DOWN</h1><p>No ETA on service restoration</p> visibility : everyone state : active groups : departments : is_read : True send_email : False additional_emails : {} Creates a Freshservice Announcement. .NOTES This module was developed and tested with Freshservice REST API v2. #> function New-FreshServiceAnnouncement { [CmdletBinding(SupportsShouldProcess=$true, ConfirmImpact='Medium', DefaultParameterSetName = 'default')] param ( [Parameter( Mandatory = $true, HelpMessage = 'Title of the Announcement', ValueFromPipelineByPropertyName = $true, ParameterSetName = 'default', Position = 0 )] [string]$title, [Parameter( Mandatory = $true, HelpMessage = 'Body of the Announcement in HTML format', ValueFromPipelineByPropertyName = $true, ParameterSetName = 'default', Position = 1 )] [string]$body_html, [Parameter( Mandatory = $true, HelpMessage = 'Timestamp at which Announcement becomes active', ValueFromPipelineByPropertyName = $true, ParameterSetName = 'default', Position = 2 )] [datetime]$visible_from, [Parameter( Mandatory = $false, HelpMessage = 'Timestamp until which Announcement is active', ValueFromPipelineByPropertyName = $true, ParameterSetName = 'default', Position = 3 )] [datetime]$visible_till, [Parameter( Mandatory = $true, HelpMessage = 'Who can see the announcement? Values - everyone, agents_only, grouped_visibility', ValueFromPipelineByPropertyName = $true, ParameterSetName = 'default', Position = 4 )] [ValidateSet('everyone','agents_only','agents_and_groups')] [string]$visibility, [Parameter( Mandatory = $false, HelpMessage = 'Array of Department IDs that can view this Announcement (visibility must be grouped_visibility)', ValueFromPipelineByPropertyName = $true, ParameterSetName = 'default', Position = 5 )] [long[]]$departments, [Parameter( Mandatory = $false, HelpMessage = 'Array of Group IDs that can view this Announcement (visibility must be grouped_visibility)', ValueFromPipelineByPropertyName = $true, ParameterSetName = 'default', Position = 6 )] [long[]]$groups, [Parameter( Mandatory = $false, HelpMessage = 'True if the announcement needs to be sent via email as well. False, otherwise', ValueFromPipelineByPropertyName = $true, ParameterSetName = 'default', Position = 7 )] [boolean]$send_email, [Parameter( Mandatory = $false, HelpMessage = 'Additional email addresses to which the announcement needs to be sent', ValueFromPipelineByPropertyName = $true, ParameterSetName = 'default', Position = 8 )] [string[]]$additional_emails ) begin { $PrivateData = $MyInvocation.MyCommand.Module.PrivateData if (!$PrivateData.FreshserviceBaseUri) { throw "No connection found! Setup a new Freshservice connection with New-FreshServiceConnection and then Connect-FreshService. Set a default connection with New-FreshServiceConnection or Set-FreshConnection to automatically connect when importing the module." } $uri = [System.UriBuilder]('{0}/announcements' -f $PrivateData['FreshserviceBaseUri']) } process { $jsonBody = @{} $PSBoundParameters.keys.where{ $PSItem -notin $PrivateData.FreshserviceBodyExclusions }.foreach{ if ('visibility' -contains $PSItem) { $jsonBody[$PSItem.ToLower()] = $PSBoundParameters[$PSItem].ToLower() } else { $jsonBody[$PSItem.ToLower()] = $PSBoundParameters[$PSItem] } } try { if ($PSCmdlet.ShouldProcess($uri.Uri.AbsoluteUri)) { $params = @{ Uri = $uri.Uri.AbsoluteUri Method = 'POST' Body = $jsonBody | ConvertTo-Json ErrorAction = 'Stop' } $result = Invoke-FreshworksRestMethod @params $content = $result.Content | ConvertFrom-Json if ($content) { #API returns singluar or plural property based on the number of records, parse to get property returned. $objProperty = $content[0].PSObject.Properties.Name Write-Verbose -Message ("Returning {0} property with count {1}" -f $objProperty, $content."$($objProperty)".Count) $content."$($objProperty)" } } } catch { Throw $_ } } end {} } |