Public/Service/Tickets/New-CWMTicket.ps1
|
function New-CWMTicket { [Diagnostics.CodeAnalysis.SuppressMessageAttribute('PSShouldProcess', '', Justification = 'Used by sub-function')] [CmdletBinding(SupportsShouldProcess, ConfirmImpact='Medium', DefaultParameterSetName = "2020.1")] param( [string]$Version, [switch]$VersionAutomatic, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [int]$id, [Parameter(Mandatory=$true, ParameterSetName = "2020.1")] [Parameter(Mandatory=$true, ParameterSetName = "2019.1")] [ValidateLength(1,100)] [string]$summary, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [string]$recordType, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [hashtable]$board, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [hashtable]$status, [Parameter(ParameterSetName = "2019.1")] [hashtable]$project, [Parameter(ParameterSetName = "2019.1")] [hashtable]$phase, [Parameter(ParameterSetName = "2019.1")] [ValidateLength(1,50)] [string]$wbsCode, [Parameter(Mandatory=$true, ParameterSetName = "2020.1")] [Parameter(Mandatory=$true, ParameterSetName = "2019.1")] [hashtable]$company, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [hashtable]$site, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [ValidateLength(1,50)] [string]$siteName, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [ValidateLength(1,50)] [string]$addressLine1, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [ValidateLength(1,50)] [string]$addressLine2, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [ValidateLength(1,50)] [string]$city, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [ValidateLength(1,50)] [string]$stateIdentifier, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [ValidateLength(1,12)] [string]$zip, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [hashtable]$country, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [hashtable]$contact, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [ValidateLength(1,62)] [string]$contactName, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [ValidateLength(1,20)] [string]$contactPhoneNumber, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [ValidateLength(1,15)] [string]$contactPhoneExtension, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [ValidateLength(1,250)] [string]$contactEmailAddress, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [hashtable]$type, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [hashtable]$subType, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [hashtable]$item, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [hashtable]$team, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [hashtable]$owner, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [hashtable]$priority, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [hashtable]$serviceLocation, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [hashtable]$source, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [string]$requiredDate, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [decimal]$budgetHours, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [hashtable]$opportunity, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [hashtable]$agreement, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [ValidateSet('Low', 'Medium', 'High')] [string]$severity, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [ValidateSet('Low', 'Medium', 'High')] [string]$impact, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [ValidateLength(1,100)] [string]$externalXRef, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [ValidateLength(1,50)] [string]$poNumber, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [int]$knowledgeBaseCategoryId, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [int]$knowledgeBaseSubCategoryId, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [boolean]$allowAllClientsPortalView, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [boolean]$customerUpdatedFlag, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [boolean]$automaticEmailContactFlag, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [boolean]$automaticEmailResourceFlag, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [boolean]$automaticEmailCcFlag, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [ValidateLength(1,1000)] [string]$automaticEmailCc, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [string]$initialDescription, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [string]$initialInternalAnalysis, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [string]$initialResolution, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [string]$contactEmailLookup, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [boolean]$processNotifications, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [boolean]$skipCallback, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [string]$closedDate, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [string]$closedBy, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [boolean]$closedFlag, [string]$dateEntered, [string]$enteredBy, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [decimal]$actualHours, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [boolean]$approved, [Parameter(ParameterSetName = "2020.1")] [decimal]$estimatedExpenseCost, [Parameter(ParameterSetName = "2020.1")] [decimal]$estimatedExpenseRevenue, [Parameter(ParameterSetName = "2020.1")] [decimal]$estimatedProductCost, [Parameter(ParameterSetName = "2020.1")] [decimal]$estimatedProductRevenue, [Parameter(ParameterSetName = "2020.1")] [decimal]$estimatedTimeCost, [Parameter(ParameterSetName = "2020.1")] [decimal]$estimatedTimeRevenue, [Parameter(ParameterSetName = "2020.1")] [string]$billingMethod, [Parameter(ParameterSetName = "2020.1")] [decimal]$billingAmount, [Parameter(ParameterSetName = "2020.1")] [decimal]$hourlyRate, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [string]$subBillingMethod, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [decimal]$subBillingAmount, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [string]$subDateAccepted, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [string]$dateResolved, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [string]$dateResplan, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [string]$dateResponded, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [int]$resolveMinutes, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [int]$resPlanMinutes, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [int]$respondMinutes, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [boolean]$isInSla, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [int]$knowledgeBaseLinkId, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [string]$resources, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [int]$parentTicketId, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [boolean]$hasChildTicket, [Parameter(ParameterSetName = "2020.1")] [boolean]$hasMergedChildTicketFlag, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [string]$knowledgeBaseLinkType, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [string]$billTime, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [string]$billExpenses, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [string]$billProducts, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [string]$predecessorType, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [int]$predecessorId, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [boolean]$predecessorClosedFlag, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [int]$lagDays, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [boolean]$lagNonworkingDaysFlag, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [string]$estimatedStartDate, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [int]$duration, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [hashtable]$location, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [hashtable]$department, [Parameter(ParameterSetName = "2019.1")] [int]$locationId, [Parameter(ParameterSetName = "2019.1")] [int]$businessUnitId, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [guid]$mobileGuid, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [hashtable]$sla, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [hashtable]$currency, [Parameter(ParameterSetName = "2020.1")] [hashtable]$mergedParentTicket, [Parameter(ParameterSetName = "2020.1")] [string]$integratorTags, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [hashtable]$_info, [Parameter(ParameterSetName = "2020.1")] [Parameter(ParameterSetName = "2019.1")] [hashtable[]]$customFields ) $TestVersion = @{ VersionAutomatic = $VersionAutomatic ParameterSetName = $PSCmdlet.ParameterSetName DefaultParameterSetName = $PSCmdlet.MyInvocation.MyCommand.DefaultParameterSet Version = $Version } $PsBoundParameters.Version = Test-ParameterVersioning @TestVersion $Endpoint = '/service/tickets' return Invoke-CWMNewMaster -Arguments $PsBoundParameters -Endpoint $Endpoint } |